Description: Our travel team had the opportunity to visit the Turkish Airlines Manila Office twice and both experiences left a lasting impression. On our first visit, we needed assistance with a group booking for an international business trip. The staff was professional, guiding us through flight options, baggage policies, and seat preferences with great patience. Despite the initial long wait time due to high customer traffic, the staff made sure our queries were addressed thoroughly, ensuring a smooth booking process. When we returned for our second visit, we were pleasantly surprised by the improved efficiency. The office had introduced a better queuing system, reducing wait times significantly. This time, we had to make some last-minute changes to our flight schedule. The staff remembered our previous visit, making us feel valued as customers. They handled our changes promptly, explained all necessary fees, and even suggested better flight alternatives. Comparing both visits, the second experience felt more streamlined and efficient, showcasing Turkish Airlines' dedication to continuous improvement. The professionalism and customer service remained top-notch throughout, making the Turkish Airlines Office in Manila a reliable place for handling all travel needs.
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Tag: travel